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2015 Annual Plan Change Deadline Extended To October 30, 2015

The Med-QUEST Division extends the deadline for the 2015 QUEST Integration Annual Plan Change (APC) choice period to October 30, 2015. The division made the decision to extend the APC deadline after the telephone vendor reported it was experiencing equipment trouble October 14-16. This prevented the Med-QUEST call center from receiving telephone calls and APC plan change requests from clients.

The vendor successfully addressed the problem on October 17 and Med-QUEST call center is now able to receive calls.

QUEST Integration clients can submit their 2015 APC choice form using the business reply envelope enclosed in the open enrollment packet, fax the form to 1-800-576-5504, call 1-800-316-8005, or hand deliver to any MQD Eligibility office. Mail will need to be postmarked 10/30/15 and fax have date/time stamp of 10/30/15.

DEPARTMENT OF HUMAN SERVICES Med-QUEST Division (MQD)OFFICE ADDRESSES

OAHU SECTION 801 Dillingham Boulevard, 3rd Floor Honolulu, HI 96817-4582

KAPOLEI UNIT Kakuhihewa State Office Building 601 Kamokila Boulevard, Room 415 Kapolei, HI 96707-2021

EAST HAWAII SECTION 1404 Kilauea Avenue Hilo, HI 96720

WEST HAWAII SECTION Lanihau Professional Center 75-5591 Palani Road, Suite 3004 Kailua-Kona, HI 96740-3633

LANAI UNIT 730 Lanai Avenue Lanai City, HI 96763

MAUI SECTION Millyard Plaza 210 Imi Kala Street, Suite 101 Wailuku, HI 96793-1274

MOLOKAI UNIT State Civic Center 65 Makaena Place, Room 110 Kaunakakai, HI 96748

KAUAI UNIT 4473 Pahee Street, Suite A Lihue, HI 96766-2037